The exercise itself is in German; the explanation pages it links to are in Turkish.
Beschwerdebrief: Problem, Forderung, Frist (complaint letter)
Staying polite while saying clearly what you want: the whole complaint letter rests on this balance. Practise placing the set phrases in the right parts of the letter. All exercise content is in German.
Match each Satz with its Funktion.
Matched: 0 / 6German Complaint Letter Exercise (B1–B2)
A complaint letter has to do two things at once: describe objectively what happened and say clearly what you want. This exercise matches sentences to the parts of the letter, then practises tone and the polite request with Konjunktiv II.
The part most often left out is the demand: the problem is described and then the letter ends. The explanations in the exercise show how to word demands such as Umtausch, Rückerstattung or Preisminderung and why giving a date matters.
Related: Complaint letter lesson (in Turkish) · Konjunktiv II (in Turkish) · Shopping (in Turkish) · B1 writing test (in Turkish)
Quick answer
What is in the "B2 · Writing" exercise?
The "B2 · Writing" exercise is at level B1–B2 and has 4 steps with 24 questions in total: 6 matching items, 12 multiple-choice questions and 6 gap-fill items.
The steps in order: Match · Ton · Richtig/Falsch · Write.
You get instant feedback after every answer; the exercise runs in your browser, is free and needs no sign-up or installation.
Which level is the "B2 · Writing" exercise suitable for?
This exercise is designed for level B1. You will find more exercises at the same level on the B1 exercises page.